Scope and acceptance
These Terms of Service (the “Terms”) are an agreement between you and Hong Kong KDream Future Software Co., Limited (“we,” “us,” or “our”) for downloading, installing, and using ReNew Album on iOS, Android, Windows, macOS, and our official website.
By installing, visiting, signing in to, or using the Product, you acknowledge that you have read and accepted these Terms and the Privacy Policy. If you do not agree, stop using the Product.
The Product and Service
ReNew Album is a local-first tool for reviewing, browsing, and organizing photos and videos. It offers system album access, a local index, a combined media feed, day views, favorites, sharing, pending deletion review, deletion or trashing, sign-in, and subscription entitlements. Available features may vary by operating system, device, and version.
Media, EXIF, and album indexes are processed on your device by default and are not uploaded to ReNew Album servers. If we introduce cloud sync, online publishing, or another feature that uploads media, we will explain it separately and obtain any required authorization.
Accounts and sign-in
Core local album features work without an account. To use sign-in, subscription linking, or account deletion, you may create or access an account with an email verification code. Use an email address you control, protect your email and code, and do not lend, rent, sell, or transfer your account.
You are responsible for activity under your account. If your account or code is misused, contact support@shelterfuture.com promptly. The underlying sign-in identity may be shared with other products we operate, so deleting a ReNew Album account does not delete that shared identity or data in other products.
Album permissions and media actions
You must have the right to access, organize, share, or delete media on your device. The Product accesses albums only after you grant system permission and uses operating-system interfaces for media actions.
Adding an item to pending deletion only marks it in the Product. After you confirm, mobile clients generally ask the system to move media to Recently Deleted, while desktop clients can move media to the system trash; if you explicitly choose permanent deletion, the operating system may delete the file directly. Recovery periods, permanent deletion, cloud synchronization, and backups depend on your operating system, cloud album, and device settings.
Review items before confirming and keep your own backups of important media. We are not responsible beyond the Product’s direct responsibility for loss caused by device failure, synchronization, mistakes, or third-party album rules. When you use system sharing, the selected media is handed to the system or third-party app you choose and is governed by its rules.
Subscriptions, trials, restoration, and refunds
Some features require a subscription or one-time purchase. The client may offer annual, weekly, and lifetime plans, and may offer a three-day free trial. Products, prices, periods, trial conditions, taxes, and entitlements are shown on the purchase screen and the applicable app distribution and payment platform.
Annual and weekly plans may renew automatically unless canceled within the period required by the app distribution and payment platform. Manage or cancel renewal in that platform’s account settings; deleting the app, signing out, or deleting a device does not cancel a subscription. A lifetime purchase does not renew periodically but is not a promise of perpetual service outside the platform.
You may restore purchases while signed out. After signing in, the client may merge an anonymous purchase entitlement from the device into your ReNew Album account. Restoration and entitlement status are determined by the third-party subscription entitlement and app distribution and payment services. Charges, refunds, duplicate charges, taxes, and payment disputes are primarily handled under the applicable platform’s rules. For a confirmed technical issue, contact support@shelterfuture.com with order details and we will assist within our role.
Account deletion
Signed-in users may request deletion from Product settings. The request signs you out immediately and starts a 15-day cooling-off period; signing in during that period cancels the request. After the period ends, the ReNew Album account cannot be recovered. We remove its subscription record, anonymize linked analytics, and retain a non-recoverable deletion status record.
Account deletion applies only to ReNew Album account data. It does not delete photos, videos, or system albums on your device, and it does not directly delete a shared underlying sign-in identity. Deleting an account does not cancel an in-app subscription; manage it through the applicable app distribution and payment platform.
Acceptable use
You may not use the Product for unlawful activity, bypass subscription verification, crack or modify the client, disrupt normal operation, or reverse engineer source code that you are not legally entitled to obtain, except where applicable law expressly permits it.
You may not use system sharing or any Product capability to infringe another person’s privacy, publicity, copyright, trade secrets, or other rights. You are responsible for media you choose to keep, share, or delete and must follow applicable laws and platform rules.
Intellectual property
ReNew Album software, interfaces, text, marks, and related materials belong to Hong Kong KDream Future Software Co., Limited or their lawful owners. These Terms grant you only a personal, limited, non-exclusive, non-transferable, and non-sublicensable license to use the Product.
You retain your existing rights in photos and videos on your device. Using ReNew Album does not transfer ownership, copyright, or other rights in that media to us.
Third-party services
The Product may use operating-system albums, sharing, deletion or trash, native geocoding, and third-party account authentication, subscription entitlement, app distribution and payment, website hosting, and analytics services. Each service is operated independently and governed by its own terms and privacy policy.
We will reasonably assist with effects caused by a third-party outage, rule change, app review, or dispute between you and a third party, but we cannot assume that provider’s responsibilities.
Changes, interruption, and termination
We may pause or adjust parts of the Service for maintenance, security, compliance, or product development and will provide reasonable notice where practical. You may stop using and uninstall the Product at any time; handle subscriptions and important device data before doing so.
If you materially violate these Terms or applicable law, we may reasonably limit sign-in, subscription synchronization, or other online services. This does not authorize us to delete original media in your system album. Account deletion, termination, or uninstalling the Product does not change an existing app-store subscription.
Disclaimers and liability
We use reasonable technical capability to keep the Product stable but do not guarantee uninterrupted, error-free service or compatibility with every device. ReNew Album is not a cloud backup service; final media retention, recovery, synchronization, and deletion depend on your device, operating system, and cloud album settings.
To the extent permitted by law, we are responsible only for direct actual loss caused by our own fault and not for indirect loss, expected benefits, or loss caused by your device, network, operating system, cloud album, app store, or other third parties. Nothing here removes consumer rights or excludes liability that cannot legally be excluded for intentional misconduct or gross negligence.
Governing law, updates, and contact
These Terms are governed by the laws of the People’s Republic of China, subject to any mandatory consumer-protection laws that apply where you live. Disputes should first be resolved through good-faith discussion; if unresolved, either party may bring proceedings before a court with jurisdiction.
We may update these Terms as the Product or law changes. Material changes will be announced in the Product, on the website, or in app release notes. Updated Terms take effect on the effective date shown on this page; stop using the Service if you do not agree.
Operator: Hong Kong KDream Future Software Co., Limited
Address: Room 6-2, Building 1, No. 18 Annex, No. 39 Changjiang 2nd Road, Daping Subdistrict, Yuzhong District, Chongqing, China
Support: support@shelterfuture.com
We generally verify, process, and respond to complete contact requests within 15 business days.
Last updated: September 3, 2026.